How Our Privacy Policy Covers Wallet Records
When you add DANA, OVO, GoPay or QRIS to your account, our Privacy Policy covers the payment reference, amount, status and time needed to match your wallet activity with the correct account. We do not need your wallet password for that check. A bank transfer or
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virtual account may create a bank reference that we retain for reconciliation and support. We use these records to investigate a stalled cashier status, prevent duplicate account activity and answer your request. Access to the site and any data service depends on local law, and we
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explain the applicable path where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.